The HVAC technician has never let me down

The HVAC technician has never let me down

Nick August 19, 2019

He told me that he had tried to call, but I wasn’t answering.

Every year when I have my air conditioning system cleaned and the maintenance done, I make an appointment to have my furnace cleaned in the fall and a tentative appointment for my air conditioning the following year. I know that a year can bring many changes in one’s life. A couple years ago, I was getting ready to go away for a couple of days when I remembered that it was time to get my air conditioner serviced. I couldn’t believe that an entire year had passed. I had the appointment set up and I knew I should call and have the HVAC appointment postponed. I got so busy with all of the packing and plans that I completely forgot. By the time I remembered again, it was the day of the AC maintenance and the time had passed. I knew I was going home the next day and I would find a bill for the missed appointment. I was so upset that it nearly ruined my getaway with the girls. When I got home the following day, I was right about the bill being shoved in the door. I opened up the note and it was from my HVAC tech. He told me that he had tried to call, but I wasn’t answering. Since I wasn’t home, he assumed I still wanted to have the air conditioning unit serviced. He had gone ahead and cleaned and serviced the AC unit, even though I wasn’t home. He said he would send the report by mail, along with the bill for any charges.

 

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