This kind professional showed up and helped rally my spirits by getting me through the initial stages of choosing a comparable HVAC unit.
It was a long, slow death and I knew it was coming. The techs told me like 3 years before it happened. So, why was I so caught off guard? The HVAC unit that came with our home just cratered and will not rise from the ashes. It is over, throw that shovel of dirt. The HVAC guys had warned me to begin considering replacing the heating and cooling system years ago. I started saving for the new heating and cooling unit about 10 months ago. The old HVAC unit just couldn’t keep up anymore. We had to have the HVAC people out several times to recharge the refrigerant and replace other key parts. These were not cheap but, I thought it might get us through until fall so we could have time to choose a new system. I wanted to be certain that we got a new HVAC unit which fit our heating and cooling needs as well as our budget. Suddenly, that cushion of convenience was gone in a minute. I knew when I went out to look at the HVAC unit it was so over. The fan on the outside unit had completely seized. The HVAC tech only confirmed my findings. However, unbeknownst to me, the tech had called the HVAC office to have the HVAC contractor come out to the house. This kind professional showed up and helped rally my spirits by getting me through the initial stages of choosing a comparable HVAC unit. We found a model that had a high SEER rating but fit our budget. He then went to his van and brought in 3 portable air conditioning units for us to use until the new system could be installed. He did this free of charge. Dude is a hero.