My boss believes that it is important to treat all of our customers with respect. I think it is important too, but I’m certainly not going to lay there as well as let someone yell as well as scream in my face. On Tuesday I had an cooling system tune-up service. The cooling system was in pretty terrible shape. I told the shopper that he should easily beginning thinking about a new cooling system for the house as well as he went berserk. I told the guy that I was only trying to be helpful as well as supply his a heads up. I fixed the concern with the cooling system as well as it was working when I was finished with the repair. The heads up as well as information about buying a new cooling system was just myself and others trying to be nice. I could have kept that information to myself as well as let the shopper find out on his own as a surprise. I truthfully think that is kind of a mean thing to do, which is why I decided to tell the shopper about the cooling system. She called myself and others every name in the book as well as accused myself and others of trying to lie, cheat, as well as steal. I tried to leave the house as well as he blocked the door so he could continue to yell at me. I finally had enough. I told the shopper to get out of my way or I was going to call the police. She moved out of my way as well as then he contacted the cooling system repair repair where I work as well as told my boss that I tried to hit her. Thank goodness my boss knew that wasn’t true. I could have lost my job just because the guy was having a mental breakdown.