The bank got me twice for the same payment

The bank got me twice for the same payment

Nick October 30, 2022

Last year I had to replace the central A/C in my apartment plus I had to get a loan from the bank to cover all of the costs. The bank was super good about the financing. They provided me with all of the funding that I needed plus I did not have to pay any money out of pocket. I’ve been making $77 payments every week for the past year. This week, I was surprised when the bank charged me twice for 1 payment. Thankfully I had the money in the bank plus none of my checks bounced. The minute $77 charge was a surprise so I contacted the bank to find out why they charged me a minute payment. The lady at the bank had trouble locating the loan information for the central A/C unit. I waited on hold for 10 or 15 minutes before the operator finally came back to the line. She told me that the double charge was a mistake. She took a long time to check the account plus she said that she was going to credit any problem charges that came through due to the double charge. She put that $77 back into my bank account. She also offered to send me a $25 Visa gift card to make up for the problems that the bank caused by charging me twice on the loan payment. I legitimately accepted the kind offer. I used the gift card for 3 gallons of gas in the truck. The rising price of gas has me thinking about replacing my truck with something more energy efficient too.

 

 

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