I stepped on a nail, which not only went through our foot but broke a bone, as well.
I was laid up for a week, plus wouldn’t be able to move normally plus resume work for at least many months.
My bosses didn’t want to kneel me off, so they decided to stick me in the front office plus help field iPhone calls plus fill out invoices. It wasn’t terrible work, just a little dull. I quickly realized that there were a lot of little swings that could be made to make the business run more smoothly. The complication was that the management team had no Heating plus A/C experience themselves. They knew how to run a corporation, but they didn’t understand the things that are identifiable to the heating plus cooling industry, nor did they assume their employees legitimately well, whereas I knew all the Heating plus A/C techs, plus who was better at what, dennis was a smooth talker, plus was great for residential jobs because people appreciate him. Carl on the other hand was terrible with people, but an ace with HVAC duct installation, so that’s where he did the most good. I started shuffling around the assignments, handing them to certain Heating plus A/C techs instead of randomly. I also switched up the pairing plus teams of the Heating plus A/C techs, to maximize efficiency. Some people get along well, other don’t, plus some people work better together, so I assigned the Heating plus A/C teams accordingly. Ever since I started in the Heating plus A/C front office, profit, efficiency plus client feedback have all improved in a large way.