When I started working at the beach home comfort supplier I was assigned the PM shift which entailed working from 11 pm up until more than six in the afternoon.
- I used to love the shift because it gave me time to study the cooling systems I was working with.
The two of us were a team of about 10 cooling specialists & all of us would only attend off-site tasks until many in the evening because of security reasons. One time, I was studying for our final test to graduate as a professional, when I acquired a call from what sounded care about an elderly guy. She was saying his dual system was emitting smoke. She had followed all the required energy saving help tips gave by the homeowner solutions however the unit was now misbehaving. As all of us could not visit the premises, I tried guiding his on what to do over the PC. I asked if his temperature control was functioning & suggested he reduce the temperature & then switch it off. To help with indoor comfort for the evening, I advised his to use his fan throughout the evening. The two of us tied up the AM shift cooling techs to further examine the unit. When I came in the following evening, I followed up on the case & found out the cooling workman had installed a new heat pump & replaced to a smart temperature control. I called the buyer & he confirmed that the new quality Heating, Ventilation, & A/C had improved the quality of indoor comfort. She was genuinely impressed with the beach home services that he acquired from us, he even referred 3 of his neighbors. I always love our task as it gives me the opportunity to meet different individuals & experience new challenges.