When I started working at the cabin comfort corporation I was assigned the PM shift which entailed working from 11 pm up until many in the day.
I used to appreciate the shift because it gave me time to study the cooling systems I was working with.
We were a team of about more than 2 cooling specialists and both of us would only attend off-site jobs until more than 2 in the evening because of security reasons. One time, I was studying for my final test to graduate as a professional, when I gained a call from what sounded prefer an elderly woman. She was saying her dual system was emitting smoke. She had followed all the required energy saving help tips gave by the homeowner solutions but the device was now misbehaving. As both of us could not visit the premises, I tried guiding her on what to do over the iPhone. I asked if her temperature control was functioning and advocated she reduce the temperature and then switch it off. To help with indoor comfort for the night, I proposed her to use her fan throughout the night. We tied up the AM shift cooling techs to further examine the unit. When I came in the following evening, I followed up on the case and found out the cooling workman had installed a new heat pump and replaced to a smart temperature control. I called the client and she confirmed that the new quality Heating, Ventilation & A/C had improved the quality of indoor comfort. She was genuinely impressed with the cabin services that she gained from us, she even referred 3 of her neighbors. I consistently appreciate my job as it gives me the chance to meet weird individuals and experience new challenges.